This salesman’s name is Jimmy Clifford
Appointment is 9:00am Sat. (Oct. 29, 2016)
Detail is below:
1, I gave him for around 1 hour to measure my house outside, sitting in my house to do paperwork, typing in computer and play with his cell phone, show me some pictures, my expectation is 1 hour, and I think it is enough for a one story house to have a gutter quote.
2, It is a Sat. morning, I still have other things to do, I asked him how long he will need, because I have some other things to do, and I need to eat breakfast. He replied very rude, he said: you made the appointment, it is your fault you did eat the breakfast before I came. However, it is a Sat. morning, why could not I have a brunch with my wife and my friend outside around 10:30 AM? How do I know, just a simple quote will take more than one hour.
3, Oh well, even I made the appointment @ 9AM, and I delayed my breakfast and spend time with the salesman, I asked him how long does he need, he did not answer my question and replied me very rude. Then I asked him the second time, he said he needs to have another 30 – 45 mins to finish the quote, then I told him, I will gave you another 30 mins, please give me the quote. He refused my request and left.
4, I asked him to give me the manager’s phone number at the road out of my house, he tried to not give me until I keep asking, and he said: This is already public area, Your Asian People, this is USA.
5, I told him again, I already spend one hour on your quote process, I can give you another 30 mins to find the quote, and he refused again.
6, Then I told him, I do not want to waste the time which I already spent, you should finish the quote, and he said he made a lot of money and more money than I did, he does not care the time I waste, he is the best salesman of this company, he is not afraid that I will make a complaint.
In conclusion, this guy who is Jimmy Clifford, who is a very racial, conceited attitude to customer, rude, low efficient salesman.
Product or Service Mentioned: Leafguard Sales Representative.
Reason of review: Poor customer service.
LeafGuard Cons: Very bad salesman, Very rude and racial salesman on appointment.