Follow up: As of 6/22/18, no resolution. After several other phone calls to the corporate office, we spoke to Terry who first said we had no recourse, but finally (after this complaint) agreed to come and look.
According to him, the installation was not according to Leafguard specificiations and since the original franchisee (Beldon) was out of business, he agreed to at least put the gutters to Leafguard specifications, although he felt it would not solve the problem. Solving the problem involved (he says) would require roof deflectors and even though we agreed to purchase them, he said they would NOT install them. Anyway, the work he did agree to do has not been done. I spoke to him two weeks ago and he said he would put the work on their schedule ASAP.
I even received a follow-up text from him stating that.
Now, I have followed up by phone and text and he is not responding to my messages at all. More lies and poor customer service.