We are owners of a Leaf Guard system and seem to be having a leak. We scheduled an appointment and they said someone would be in our area on Nov 20th between 8-8:30 - no one showed up and then they wouldn't return my call or text message.
I then set up another appointment this past Friday and the guy said they would be at our house on the next day between 8-8:30, no one showed up at that time. I called the guy at 9:30 and he said we were on the list and they would be there - no one showed, no call to reschedule.
I called again on Monday to reschedule and no one has called.
Totally unacceptable and I wouldn't recommend them and don't believe their guarantee!!! They don't keep their word.
Product or Service Mentioned: Leafguard Customer Care.
Reason of review: Poor customer service.
Preferred solution: To have you have better service and call people back - ***.