Wellesley, Massachusetts
Not resolved

We are owners of a Leaf Guard system and seem to be having a leak. We scheduled an appointment and they said someone would be in our area on Nov 20th between 8-8:30 - no one showed up and then they wouldn't return my call or text message.

I then set up another appointment this past Friday and the guy said they would be at our house on the next day between 8-8:30, no one showed up at that time. I called the guy at 9:30 and he said we were on the list and they would be there - no one showed, no call to reschedule.

I called again on Monday to reschedule and no one has called.

Totally unacceptable and I wouldn't recommend them and don't believe their guarantee!!! They don't keep their word.

Product or Service Mentioned: Leafguard Customer Care.

Reason of review: Poor customer service.

Preferred solution: To have you have better service and call people back - ***.

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