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Resolved Most Helpful
1.3
Details
We just REPLACED our LeafGuard gutters with a standard rain gutter. We had the LeafGuard system for YEARS. You'd think if they were that great, we'd buy them again when it came time to replace them. Nope. So, why weren't they so great? Simple. They don't really work as...
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17 comments
Larry Taylor
#1749814
Home Improvement Expert

According to the LeafGuard Frequently Asked Questions page, the Englert LeafGuard gutter system is guaranteed not to clog with leaves, pine needles, or other organic debris as long as you own your home or your installing contractor will clean or repair it for free. You may find more information about the LeafGuard warranties in the article 'Protecting Your Gutters: Gutter Helmet vs LeafGuard'.

You may also share your experience with LeafGuard customers as well as the company top management by posting your comments via the company social networks. All contact information is available on the LeafGuard Customer Service tab on the Pissed Consumer website.

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Review
#1011275 Review #1011275 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$5000

LeafGuard in Salem, Oregon - Not what they promised

1.0
Details
Their commercial claims a free $25 gift card with every estimate. They gave me an estimate, I wasn't ready to sign (i had a cold), and suddenly they were out of the cards. They said it was a rebate at signing, and kept pressuring me to sign. He said he would come out today and bring a card, he never did. It was just pressure, pressure and broken promises.
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1 comment
Anonymous
#1760721

Really?! You just wanted a gift card?

That's your complaint? Get a life.

Review
#1668269 Review #1668269 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$25
Preferred solution
Where is my gift card

LeafGuard in Seattle, Washington - Worst

1.4
Details
Worst coverage LLP ever. Do not get sucked in.
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Review
#1666207 Review #1666207 is a subjective opinion of poster.
I order the Leafguard system in September, the company was quick to schedule for an install which was good. They came the crew which ended up being just 2 young men (not a crew to me but oh well) which seem to brag about how good they were and this job was a piece of...
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Review
#1664674 Review #1664674 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

LeafGuard - Not Happy!

They were to call me back in 24 hours and it took them 48 hours and set up appointment and no call or no show. NOT HAPPY!
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1 comment
Anonymous
#1753144

We had the same experiences,too. Not good customers services.no show, no telephone calls .

Bad communication. Angry customer.

Review
#1657831 Review #1657831 is a subjective opinion of poster.
Pros
  • Professional installation
Cons
  • No show
Reason of review
Damaged or defective
Preferred solution
Fix the problem

LeafGuard - Rude and pushy!

1.0
Details
The man was pushy and then rude when I said I couldn't afford his extremely high priced gutters. I was never so happy as to when I got him out my door! I wouldn't buy his gutters if no one else had any!
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Review
#1657605 Review #1657605 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details

Update by user Sep 09

on September 7, 2019, just as we were leaving our house, a Leaf Guard van pulls up and the installer gets out and asked my husband why he was here. Funny no one from Leaf Guard called us back all week, never mind letting us know someone was coming. This was the same...

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Review
#1645443 Review #1645443 is a subjective opinion of poster.
Cons
  • Installation was haphazard
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Leaf Guard Bad Install
I called leaf guard customer service to see about getting a quote for some gutter protection added to my house and when I was on the phone with a customer service rep and I had to repeat myself 3 times up to this point. A business should not have representatives on the...
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2 comments
h.kitchener
#1737291

You may actually have lucked out as from what I have seen of all these gutter systems, they are frightfully expensive and don't work much if at all. The old fashioned gutters---open at the top and made of metal still work the best.

You can find some 3 ft. plastic, flat slip on panels which work good if you wish but the main thing to do is to get rid of the trees close to your home. They drop all sorts of junk onto your roof and into the gutters. Another thing to do is to have a young relative or neighbour kid scoot up a ladder a couple of times a year to clean them out while you hold the ladder.

Give him a fiver for his time. Would be even cheaper if you had young 'uns yourself.

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Review
#1633121 Review #1633121 is a subjective opinion of poster.
Cons
  • There staff
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

LeafGuard - Happy Customer !

4.7
Details
I addressed an overflow issue to Leaf Guard after the installation. A service rep called and then arrived the same day. After short discussion the Rep purposed and applied a fix to one area of the overflow issues as a possible remedy to the situation. The rep then left leaving me his phone number so I could report the results after a rain. IT WORKED! I notified the rep of the success who then returned later, applied the fix to the other areas and now I am a HAPPY CUSTOMER. The rep ( Josh Wyatt ) was courteous, knowledgeable and worked with an energy and commitment you don't see often.
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Review
#1624107 Review #1624107 is a subjective opinion of poster.
Reason of review
Good quality

LeafGuard in Taunton, Massachusetts - Extremely Poor customer service

Took advantage of senior citizens; contract not thoroughly explained; beyond horrible customer service, shoddy work-whole thing had to be done over. Apathetic manager!! Would NEVER recommend them to anybody
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Review
#1623332 Review #1623332 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact LeafGuard Customer Service

Mailing Address:
Leafeguard
919 State Route 33
Freehold Township, New Jersey 07728-8455
United States
Phone:
(800) 775-5416
All LeafGuard Contacts

LeafGuard in Apollo, Pennsylvania - Garbage

1.0
Details
Garbage, garbage, garbage, garbage, garbage
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Review
#1621113 Review #1621113 is a subjective opinion of poster.
Reason of review
Bad quality