Product: Leafguard Repair Clear all filters (6 of 6 reviews match)
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LeafGuard - Charged for work that they did not do.

1.9
Details
They charged me for replacement of my fascia board, and they did not do it have been calling the salesmen and the manager for 6 months. Also there are leaks and they keep telling me they will come and fix them again they do not return my calls I have told fiends to by some place else
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Review
#1511143 Review #1511143 is a subjective opinion of poster.
Service
Leafguard Repair
Cons
  • Never refunded money i was over billed for
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • ice dam
i called leaf guard to come service their gutters. I called customers service and it was poor. They said to check the end caps to make sure they were leaf guard gutters. They had advised I did not have an account. Gave them information on the leaf guard contract. They...
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3 comments
Anonymous
#1000064

I emailed the the CEO and offered pictures and the full story of all my issues. i just got a few one line emails back.

Wasn't interested. All comments were vague and non-committal as if he was afraid of being exposed. No apology or anything. My impression is that they feel they can out advertise social media with their commercials and junk mail flyers.

Notice that the commercials have a focus on the elderly. The elderly aren't using social media like the rest of us.

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Review
#640471 Review #640471 is a subjective opinion of poster.
Service
Leafguard Repair
Cons
  • Service
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Deliver product or service ordered
I purchased a home in which leaf guard was installed. The previous owner obviously had money to burn, and could not be bothered to research the product. I would never buy such an expensive product without thorough research. It simply does not work, the concept is...
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5 comments
Anonymous
#867394

I am 72 years old and have had leaf, trash/gutter problems for years. The best solution I have was by a group that installed 5" wide gutters and topped them with stainless steel mesh that was well secured to both the roof and the edge of the gutter (screws).

We are in a tree area with lot of leaves. This system has been a winner.

You are welcome to look at it. fredolenick@sbcglobal.net

The price was very reasonable--50% less than leaf guard!

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Review
#525104 Review #525104 is a subjective opinion of poster.
Service
Leafguard Repair
*** poor install gutters were covered in dead grass, Sales man lied about about a soffit repair the crew would take care of. while nothing was told to the crew these guys went rite passed it,front side of house has one end not even fastened to there own system . one...
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3 comments
LunaTec
#721630

I also had flashing hanging all over the place. Flying off the roof.

Just a couple of weeks ago, months after installation, more flashing came down in the back. These people are crooks. I have filed all the required reports as well. I don't know why it's taking the Attorney General so long to deal with them.

The FBI needs to get involved. Try writing to them. Write and write and write to everyone you can think of.

It's criminals like these that make life so much harder than it has to be. They have to be stopped.

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Review
#431865 Review #431865 is a subjective opinion of poster.
Service
Leafguard Repair
Loss
$4000
After leafguard installed all new guttersin 2002,(they were quick to sell and install) we had problems. After multiple attempts to have they come out to check we had no results. We emailed them pictures during rain to show problem. They never responded, more calls &...
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4 comments
Anonymous
#461115

I'm am extremely dissapointed to hear that your customer service experience has been so poor. Please call me direct at (412) 307-4692 or toll free at (800) LeafGuard and I will personally do everything in my power to exceed your expectations.

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Review
#266025 Review #266025 is a subjective opinion of poster.
Service
Leafguard Repair
Leafguard installed gutters on our home quickly after the order was placed. We called to ask about a part of the gutter that did not appear to fit seamlessly at a corner. An inspector came the next day and assured us it was installed properly. Today it rained and this...
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2 comments
Anonymous
#174182

Where are you located and who installed your LeafGuard Gutters?

I will have our Customer Service Manager contact the dealer Please e-mail me your name, address and phone number

m.gaber@englertinc.com

Sincerely Mitch Gaber

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Review
#191870 Review #191870 is a subjective opinion of poster.
Service
Leafguard Repair

Contact LeafGuard Customer Service

Mailing Address:
Leafeguard
919 State Route 33
Freehold Township, New Jersey 07728-8455
United States
Phone:
(800) 775-5416
All LeafGuard Contacts