We replaced our guttering in November 2008 with Leafguard guttering. Leafguard of Tennessee representative Melissa Langston came out to evaluate our needs.
I spent over an hour with her pointing out areas which our existing guttering was not handeling the water when it rained. I was very specific that I wanted a system which would be effective. The "Goodhouse Keeping" seal of approval and her description seemed like the product would work for our needs. So Leafguard was installed to the tune of over $10,000...
after the first rain it was noted that not only were the old problem areas not improved but that there were new areas where the Leafguard guttering was not effective. We made over 20 phone attemps requesting that they correct the problem--we never had any return phone calls or follow up. Their field manager (Lionel) and their receptionist(Mary) gave us constant excuses. We were told that neither Melissa nor John Spry were ever available to answer calls and did not have cell phone numbers nor email access.
Once after I was told that they were both out of town, I drove to their office and they were indeed right there. These people are decietful and their customer service is terrible.
Melissa Langston and John Spry have a slick operation with lots of advertising but little customer satisfaction.
Monetary Loss: $10.