Product: Leafguard Installation Clear all filters (31 of 31 reviews match)
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LeafGuard - Happy Customer !

4.7
Details
I addressed an overflow issue to Leaf Guard after the installation. A service rep called and then arrived the same day. After short discussion the Rep purposed and applied a fix to one area of the overflow issues as a possible remedy to the situation. The rep then left leaving me his phone number so I could report the results after a rain. IT WORKED! I notified the rep of the success who then returned later, applied the fix to the other areas and now I am a HAPPY CUSTOMER. The rep ( Josh Wyatt ) was courteous, knowledgeable and worked with an energy and commitment you don't see often.
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Review
#1624107 Review #1624107 is a subjective opinion of poster.
Service
Leafguard Installation
Reason of review
Good quality
A few years back, I had leaf guard installed. This winter I was having a problem at the corner of the house where the downspout is. Water was splashing everywhere. I called leaf guard and they said they couldn't come for 2 weeks. I had rain coming into the drains of my...
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Review
#1556276 Review #1556276 is a subjective opinion of poster.
Service
Leafguard Installation
Reason of review
Poor customer service
Loss
$15000
Preferred solution
Full refund
1.0
Details
Our LeafGaurd gutters were installed over a month ago. Work was paid in full upon completion. First rainfall showed problems with corner seams and down spouts. Upon contacting the company we were assured someone would visit to go over the problems. Being assured that...
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Review
#1374031 Review #1374031 is a subjective opinion of poster.
Service
Leafguard Installation
1.0
Details
They will say it has lifetime warranty and you will save lot of money in long term. The bottom line they are lying about warranty. If it breaks which it does, they will find some excuse like ice damaged or hit by something so you have to pay and which is again in...
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2 comments
Anonymous
#1175613

I have these gutters in Springfield, MA, and have had good experiences with the company. Do you think this could be a local branch issue?

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Review
#811025 Review #811025 is a subjective opinion of poster.
Service
Leafguard Installation
Cons
  • Customer service
  • Warranty
Reason of review
Damaged or defective
Loss
$3000
Preferred solution
Deliver product or service ordered
The installation wasn't to my liking for a $3600 job and I told the installers to fix it, they did exactly as they wanted to, ignored me with a band-aid fix. Poor fit, poor drainage in the front and better fit in the back of the home. Big gaps between the downspout...
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1 comment
Anonymous
#1111233

UPDATE!

During a recent rain storm, the gutters overflowed due to the poor installation. After contacting the local company for three months trying to get something resolved, they finally sent one poor installer out to correct the problems.

He worked most of the afternoon and I can only assume the gutters will flow better now but the large gap over the front door is back. Another problem has surfaced, the original installers bent the drip edge so they could fit their gutter lip behind it. IMHO they could have slipped the lip of the gutter behind the drip edge without the bending.

I an getting an estimate to replace the damaged drip edge and if the Leaf Guard local company will not pay for the replacement, I will sue them in small claims court. Half-vast installation by people who just don't care about the property they are working on.

Review
#770267 Review #770267 is a subjective opinion of poster.
Service
Leafguard Installation
Cons
  • Installers
Reason of review
Poor installation
Tags
  • Leaf Guard Gutters
DO NOT do business with Leaf Guard in Indian Trail. Kyle (salesman) and the GM (Rick) repeatedly lied to me. Would not return phone calls and would not honor LIFETIME warranty. I installed these gutters on my home about 3 years ago when it was under previous...
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3 comments
Anonymous
#1098395

Call the BBB and report your complaint then post on the website reviews say NEVER TRUST THIS PRODUCT.

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Review
#730967 Review #730967 is a subjective opinion of poster.
Service
Leafguard Installation
Cons
  • Customer service
  • Warranty coverage
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
These people are ***-artists. They caused a major leak into our garage ceiling while doing a very poor quality job of installation. They used wood that had been torn off another home they worked on. They came out and tried to patch the leak with scrap material which...
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Review
#703021 Review #703021 is a subjective opinion of poster.
Service
Leafguard Installation
Reason of review
Bad quality
1.0
Details
Came home to find out my neighbor was getting leaf guard gutters and they clean out theirs and DEPOSITED THE WASTE IN MY YARD. NO SATISFACTION FROM CALLING THEM FOR THEY DO NOT, (REPEAT, DO NOT) CARE. MAKING SHERIFFS REPORT FOR THEY ALSO DROVE THRU MY YARD WITH THERE...
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1 comment
Anonymous
#1032193

Leafguard values not only our customers but the neighborhoods in which we work. In this case our works finished workin on day 1 only to return on day 2 to find out that the scrap from the house we were working on was stolen out of the yard by someone else.

We have attempted to convey this to the neighbor but to no avail, we would be open to helping in any way in the prosecution of the individuals who stole the scrap and even offered to clean the yard of the neighbor but was not allowed access. Other than that I don't know how to help when someone steals from us.

Review
#696409 Review #696409 is a subjective opinion of poster.
Service
Leafguard Installation
Reason of review
Stay off my property!

Leafguard Installation Review

1.0
Details
One of thw worst companies i have every dealt with. I was told by the sales person i would receive extentions on all corners and only got one installed. I have called 5 times in the past 9 weeks and get nothing but BS from the managers, specifically carlos. Way over priced for such unprofessional service!
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Review
#680361 Review #680361 is a subjective opinion of poster.
Service
Leafguard Installation
Reason of review
Poor customer service

Contact LeafGuard Customer Service

Mailing Address:
Leafeguard
919 State Route 33
Freehold Township, New Jersey 07728-8455
United States
Phone:
(800) 775-5416
All LeafGuard Contacts
the title says it -- the gutters need to be cleaned regularly. it is because of poor installation; apparently the installer does not know how to read a level and the water actually runs away from the downspout causing it to overflow. there seems to be a lack of...
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Review
#668751 Review #668751 is a subjective opinion of poster.
Service
Leafguard Installation
Reason of review
Bad quality