Product: Leafguard Customer Care Clear all filters (27 of 27 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
I called leaf guard customer service to see about getting a quote for some gutter protection added to my house and when I was on the phone with a customer service rep and I had to repeat myself 3 times up to this point. A business should not have representatives on the...
View full review
2 comments
h.kitchener
#1737291

You may actually have lucked out as from what I have seen of all these gutter systems, they are frightfully expensive and don't work much if at all. The old fashioned gutters---open at the top and made of metal still work the best.

You can find some 3 ft. plastic, flat slip on panels which work good if you wish but the main thing to do is to get rid of the trees close to your home. They drop all sorts of junk onto your roof and into the gutters. Another thing to do is to have a young relative or neighbour kid scoot up a ladder a couple of times a year to clean them out while you hold the ladder.

Give him a fiver for his time. Would be even cheaper if you had young 'uns yourself.

View more comments
Review
#1633121 Review #1633121 is a subjective opinion of poster.
Service
Leafguard Customer Care
Cons
  • There staff
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

LeafGuard in Taunton, Massachusetts - Extremely Poor customer service

Took advantage of senior citizens; contract not thoroughly explained; beyond horrible customer service, shoddy work-whole thing had to be done over. Apathetic manager!! Would NEVER recommend them to anybody
View full review
Review
#1623332 Review #1623332 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Poor customer service

LeafGuard - Sales people don't listen

Told sales rep I just wanted a price on 36' of gutter...should be quick and easy...right? No!!! Insisted on putting together a proposal for the entire house. Told him I wasn't interested but he still insisted. An hour later I still didn't have a quote and had to tell him to leave my property. Stay away from this company.
View full review
Review
#1520497 Review #1520497 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Poor customer service

LeafGuard - No response to phone calls

2.5
Details
After contract was signed we were told we could contact the salesman any time. After 4 calls with messages still no response.
View full review
Review
#1487839 Review #1487839 is a subjective opinion of poster.
Service
Leafguard Customer Care
Cons
  • No response to phone calls
Reason of review
Poor customer service
We are owners of a Leaf Guard system and seem to be having a leak. We scheduled an appointment and they said someone would be in our area on Nov 20th between 8-8:30 - no one showed up and then they wouldn't return my call or text message. I then set up another...
View full review
Review
#1414124 Review #1414124 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Poor customer service
Preferred solution
To have you have better service and call people back - ***
4.1
Details
I found from calling the company that LeafGuard is GutterGuard. Why the name change i dont know. Here is my story. Lots of trees on my property. Gutters needed vleaning two to three time a season. In the fall especialy. I saw an add for GutterGusrd called and hsd them...
View full review
Review
#1350820 Review #1350820 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Poor customer service
1.0
Details
Leaf guard was installing gutters on my neighbors house when I saw the ladder in my flower beds. I told him to move it and he refused rudely. After I told him he had better come down fast or I would move it myself he replied “cu@t. The delivery guy had already parked...
View full review
3 comments
Anonymous
#1543529

Nothing advertised on TV seems to be anything like it's presented.

View more comments
Review
#1318594 Review #1318594 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Poor customer service
Had an issue after a rain storm, called Leafguard. They want us to pay the price to fix their mistake. 3. The salesman (Jeff) does not call us back on the correct number. He only calls once and doesn't try the secondary number. 4. Jeff does not leave a direct call...
View full review
Review
#1289017 Review #1289017 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Poor customer service
1.0
Details
I called Leaf Guard to see about replaceing the gutters on our home. I ask alot of questions like do you serve our area, do you service doublewide homes and all the answers were yes. I made an appointment, stayed home and waited they were no show and no call. Didnt...
View full review
1 comment
Anonymous
#1472413

I called LeafGuard of North Georgia and ask a lot questions about their Warranty ... no show and no call

Review
#1237024 Review #1237024 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Order processing issue

Contact LeafGuard Customer Service

Mailing Address:
Leafeguard
919 State Route 33
Freehold Township, New Jersey 07728-8455
United States
Phone:
(800) 775-5416
All LeafGuard Contacts
I had been leaving messages on a phone line and getting no response.Due to the weather, assumed, that is why no one was calling to reinstall a portion of the of the gutter I had to have taken down for siding work in the fall. Only to find out, the phone number I was...
View full review
Review
#1198875 Review #1198875 is a subjective opinion of poster.
Service
Leafguard Customer Care
Reason of review
Poor customer service