Advertised vs Delivered
Customer service

My builder Level Construction used Leafguard for my waterfront home on Lake Sammamish. Everytime it rains there's a heavy waterfall at the end of the gutter at the roof corner in the path that I have to walk through.

I have called Beldon and sent pictures and they would not help stating that the warranty period is over. This is a patently wrong installation at the roof corner because the gutter is supposed to extend a couple inches beyond the roof line to catch the water. The company will not fix it.

Pictures of the corner waterfall is attached here. I plan to file complaint to BBB and to find out who the Regional General Manager is to see if they can fix the wrong they made.

Reason of review: Warranty issue.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

I didn't like: Patently wrong installation caused bad waterfall.

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This could not be Leaf Guard then because the Leaf Guard Gutter System has a life time warranty.

to Anonymous #1485393

Leaf Guard has 1 year warranty on installation labor. If it's installed wrong and you don't know that it's wrong after 1 year then they don't help.


We have exactly the same mess. Called to complain.

Got no sympathy or a mention how it could be fixed. I am very dissatisfied.

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