We had their system installed 3 years ago. The dealer in Columbus, Ohio, closed so I called Cincinnati operation and they said they would service this area. They took my info and said they would call back in a few days. Two weeks passed and no call. I called them back and they didn't have any notes I called two weeks ago and then said they would nt cme to Columbus and said they emailed their headquarters to contact me. I asked for their number and they said they didn't have a number to call. Well I found their number, called them and was told to Leave a message. No calls again. So we are stuck with unreliable people who don't back their work. Don't buy their system. They clog, rain overflows the top regardless of how soft. It's like not having gutters at all.P
Monetary Loss: $2700.