Randallstown, Maryland
Not resolved

Took my $1000.00 deposit over one month ago, and all I get are promises on when my rain spout will be delivered. They call and make me promise to be home on a certain date, and then nothing happens, and I have to reschedule.

I signed the contract on 10/31/2012, and it is now 12/6/2012. I called the company again this morning, and they said they had a problem with the order and forgot to deliver the rain spout. If they had an actual problem, why wasn't it discussed when they called to make sure we would be home for the installation.

After calling the office four times today, and getting no satisfaction, I asked to get a refund on my $1000.00

deposit. I have a feeling, after all of the problems I am facing trying to contact them, that I will never get my deposit back.

Product or Service Mentioned: Leafguard Installation.

Monetary Loss: $1000.

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