Massapequa, New York
Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I had an excellent salesman sell me new gutters for my older home.

The estimate was for $2200.00.

The estimate was written to not include the garage, as all but one section was still good. I was told that would not be a problem to do.The old gutters were copper. The installer wanted to sell the material himself and when I said he did not even have to remove any materials, he said they were his. I corrected him and he was mad.

He then told me he would not be doing the garage. Contacted by Leaf Guard today and quoted $150.00 for 20'.

Product or Service Mentioned: Leafguard Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $250.

Preferred solution: Deliver product or service ordered.

LeafGuard Pros: Job that was done is nice.

LeafGuard Cons: Installer got angry over old materials.

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