the title says it -- the gutters need to be cleaned regularly. it is because of poor installation; apparently the installer does not know how to read a level and the water actually runs away from the downspout causing it to overflow.
there seems to be a lack of training and commonsense with the installers. furthermore, a downspout that was not installed next to a corner of the house was so out of level that I had to redo it. apparently, the eyeballing technique doesn't work well, but a quick check with a level would have done wonders.
when I tried to fix it I ruined the paint and now need to get the painter back to fix a 6 month old paint job!
Product or Service Mentioned: Leafguard Installation.
Reason of review: Bad quality.