York, Pennsylvania
Not resolved
Customer service
Delivery Service

Husband and I were scheduled for an estimate one Saturday Afternoon a week and half ago! The appt was confirmed by their FL Call Center the day before.

Appt was for 2 PM. No one arrived and at 2:30 I called them. Was told that a message would be sent to person scheduled to visit. At 3:30 I called again.

I was told again that rep would be messaged and asked to contact me. At 4:15 PM this rep named Jason finally called. He had a very lame excuse and asked if he could still come. He was told no!

I telephoned the company three more times over the next week. I was assured that someone from management would return my call. No one has ever called. I contacted Leaf Filter, the #1 Gutter Protection and it was installed today, 10 days after Leaf Guard stood us up.

Stay away from Leaf Guard.

Obviously, they do not care for the customer. Your rep did not show up and then offers a lame excuse, then management never responds to several calls!

Product or Service Mentioned: Leafguard Gutter Guard Installation Estimate.

Reason of review: Poor customer service.

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