Not resolved

Update by user Oct 28, 2019

I don't consider this a resolved matter

Update by user Oct 28, 2019

I would not recommed the company to anyone

Original review posted by user Oct 28, 2019

After the installation and the first rains I had sent a message to your Sales rep. Nate Johnson -11th September.

Till date I have not received a reply nor a phone call. What your sales Rep showed isn't the same as what has been installed. After the installation i checked the drain pipe. What was shown to me was a basket which could be removed and cleaned but that is not what is installed - false advertising!

I could have saved a whole lot! I spent double the amount than another company.

Again I was misled by the Rep who told me that it would be better to install leafguard before replacement of the roof which in fact ended up wrong according to the installers as well as other experts. It is frustrating and disappointing that I have been left with a bill for a purchase that could have been avoided only due to the pressure tactics used by your Sales personnel.

Product or Service Mentioned: Leafguard Gutter Guard.

Reason of review: Not as described/ advertised.

Preferred solution: Let the company propose a solution.

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