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2.0 Based on 27 reviews
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  • Customers like
    • Knowledge of personnel 2
    • Color 1
  • Customers don't like
    • Customer service 3
    • Gutters are not as guaranteed 3
    • Not complying with warranty 3

Leafguard managed to "***" my wife into repairing a 10' section of guttering on our house where we had a leak. They took advantage of her lack of knowledge and the fact they talked with her without my presence and input. Essentially, they put up a single section of gutter with a few clips then had her verify the work using her cell phone. She found out they had billed her through an account with Wells Fargo which they set up for her and the... Read more

Was this review helpful? 3 0

I would advise anyone who wants to deal with leaf guard BEWARE. The lady who called me to set up an appointment told me I was not a leaf guard customer. The reason because I refused to answer her question of when my wife would be there with me to discuss the sale. Did they ask me if I was married, or single? NO. So if my wife is dead what do I say? The point is this practice of making sure two people are there is to close the sale that visit.... Read more

Was this review helpful? 6 0

THESE GUTTERS ARE HORRIBLE! THE WATER RUNS OVER AND BEHIND THE GUTTER !!! THE PURPOSE OF A GUTTER IS TO GET THE WATER AWAY FROM YOUR HOUSE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE... Read more

Was this review helpful? 7 2

Our Leafguard gutters leak in several places, especially in the corners. Their website boasts of a great warranty, but there is only a place to get an estimate, not real customer service. They want to sell, but don't want to deal with anything. To be honest, they are about 12 years old, but should they desintigrate in this time? If so, state that in the warranty. No clog warranty and limited paint warranty, but what about the proper function of... Read more

Was this review helpful? 12 2

Still not right after 8 years. Many many phone calls and no response. Company came out and replaced gutters but guess what still not right in many areas will try again do not buy this product it does not work Add comment

They will say it has lifetime warranty and you will save lot of money in long term. The bottom line they are lying about warranty. If it breaks which it does, they will find some excuse like ice damaged or hit by something so you have to pay and which is again in thousands of dollars. The money you will pay in first place is in thousands which you will never recover. Simple gutter clean takes 50-100 dollars a year so if you pay $3000 for... Read more

Was this review helpful? 5 2

Poor Customer Service!!! Overpriced!!! Not even sure if the system works! Heat tape is super expensive in electricity to use! I ordered Leaf Guard Gutters through Costco. They promised to come out before my house was painted and remove the gutters, and then come out shortly after it was painted and put the new gutters up. When they were selling me their product they talked about coming out the day before painting started and then shortly... Read more

Was this review helpful? 6 0

The biggest, most costly mistake I have ever made was purchasing LeafGuard gutters from Costco. My bad! I researched and believed all the things I read. Could not find any published negative comments. Trusted Costco. Paid the money and yes, I signed the contract that says no return or refund on special order items. Never again purchase anything I cannot return. Immediately after installation I experienced three problems. Contacted Costco... Read more

Was this review helpful? 9 0

Do not but leafguards from leafguards. They cause tremendous ice jams. Never had ice jams with traditional gutters for over 30 years. Company does not care about ice and warranty does nothing. Complete waste of money. Ice was so bad it backed up onto siding and into house. Add comment

Well, one issue has been fixed, but another issue is still not handled. A downsprout was leading water into my house. I finally got them to move the downsprout and they "patched up" where the original downsprout was located. I told them I did not pay $7000 for a "patched up gutter". They said they did not have the materials to replace that part but would return in 2 weeks. That was before all the cold weather came, so I am still waiting for... Read more

Was this review helpful? 8 0
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